Benefits and Claims Assistance

Veterans’ Access to Benefits

The U.S. Department of Veterans Affairs offers a wide array of services in order to give veterans access to well-deserved benefits.

However, we have learned that many of our veterans and their families are either unfamiliar with these services or find it difficult to navigate through the forms and data necessary to complete their filings. Because of this, many veterans deserving of these benefits simply do not apply for them.

Those that do apply face long wait times and a high probability that their initial claims will be sent back to correct mistakes or to provide further information.

Helping Veterans Get the Benefits They Deserve

We strive to make the claims process more manageable for our local veterans. We offer these two ways to get veterans the counseling they need to get the benefits they deserve:

1. Walk-In Appointment with the Veteran Service Office (VSO) Claims Representative

DATE: Every Wednesday.
TIME: 8:00 a.m. to 4:00 p.m.
Field Office LOCATION: 4001 Mission Oaks Blvd, Suite D, Camarillo, CA, 93012

NOTICE: We will post a notification on our calendar if we are notified of any changes to the claims representative’s hours. To confirm the most up-to-date information on those hours, please call the Ventura County VSO’s main office in Oxnard at (805) 477-5155.

The VA-accredited claims representative, who comes from the Ventura County VSO, assists veterans and their family members with filing claims and applications with the U.S. Department of Veterans Affairs (VA) and the California Department of Veterans Affairs (CalVet).

Veterans that work through a recognized VSO can double their chances of having their claim approved and reduce the decision wait time to as short as one to two months.

Before you come in to see the claims representative, please remember to bring the following documents with you so that your walk-in appointment is as efficient and seamless as possible.

2. Assistance Navigating VA Benefits

 Every weekday.
TIME: 9:00 a.m. to 5:00 p.m.
Location: Here at the Veterans Connection or over the phone at 805-482-6550

We can show you how to do the following:

  1. Enroll in VA Healthcare
  2. Acquire a copy of the following:
    • Your discharge papers (DD214)
    • Compensation pay history
    • Certificate of Eligibility (CoE) for VA home loans
  3. Make changes to personal information on the following:
    • Your dependents
    • Direct deposit
    • Post-9/11 educational benefit distributions
  4. Signing up on eBenefits to access your VA benefits information online


How We Can Help

Navigating the VA system to obtain the benefits our veterans deserve and have earned is an extremely arduous task. While the VA has made efforts to improve the process, the graphic below shows that processing times in the Los Angeles area have actually increased over the past year. Veterans that work through a recognized Veteran Service Organization (VSO) can reduce the decision wait time by as much as two-thirds, to as short as one to two months. Our Veterans Connection collaborates closely with the Ventura County VSO to assist our local veteran community obtain the benefits they have rightly earned.